Refunds & Cancellations

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Refunds:

Refunds are available, less a $100 cancellation fee, if a written request is received by MAPS no later than 30 days prior to the course start date.  No refunds will be given after that date and refunds are not available for the COMT Exam or MAPS Symposium. Please send refund requests to erika@ozpt.com. Any course cancelled by MAPS will be refunded in full. All refunds are issued in the form of a check, which are generally mailed via U.S.P.S. within 2-4 weeks of the refund request.

Transfers:

Participants may request to change the course for which they have registered at any time up to two weeks prior to the course date. The initial transfer of any single course registration is complimentary, but any additional transfers beyond the initial transfer request are subject to a $50 Transfer Fee at the time of the request. Transfer requests less than 2 weeks prior to the course date are only allowed in the event of a personal or family emergency or medical condition.

Letters of Credit:

Letters of Credit (LOC) are available up until the transfer deadline. LOCs may be used to attend a MAPS course at a later date and are valid for up to 12 months from the original course date. A $50 fee will be due upon re-registration.

Illness or Emergency:

 In the event of severe illness or other emergency, you must notify MAPS at 1-800-828-0738 of your absence no later than 14 days after the scheduled course date to request a transfer or letter of credit. Please be prepared to submit written proof of your emergency. Re-registration fees may apply. Unexplained absences will result in forfeiture of the course registration fee 14 days following the course completion date.

IMPORTANT NOTE: Regardless of the policies listed above, once a participant has accessed any course content (readings, exams, etc.), that registration will no longer be eligible for refund, and the ability to transfer will be limited to the registered participant, who may transfer into the same course offered on a future date/location on the MAPS schedule, if requested at least two weeks prior to the course date. Transfers into other MAPS courses with different titles or to another individual will not be allowed after the participant has had access to pre-readings via email or through MAPS Online Learning.